How long does it take for my account to be set up?

Normally instantly but may take up to 24 hours if we have to perform any manual fraud checks on any account or things like that.

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How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much...

Do you allow wildcard subdomains so that anything.mydomain.com points to mydomain.com?

Yes we do. Simply contact the support department after your account is setup and they will...

Is MS-FrontPage extensions supported on your servers?

Yes. We enable Frontpage extensions on all accounts.

Can you migrate/move my web site for me from my existing host for FREE?

Yes, we can do this for you for FREE. Simply contact our support department with the following...

Will I be able to upgrade or downgrade my package any time?

Yes. You can do this easily without interrupting your services just by logging a ticket at our...