How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Esta resposta lhe foi útil?

 Imprimir este Artigo

Veja também

Will I have unlimited access to update my web site pages or domain names?

Yes, you will have unlimited access to your account using your username and password, 24-hours a...

Will I be able to upgrade or downgrade my package any time?

Yes. You can do this easily without interrupting your services just by logging a ticket at our...

Do you have a money back guarantee?

Yes we do. We offer a 30 day money back guarantee on all accounts. Within 30 days, you can...

Do you have a web site builder?

Yes we have an advanced website builder available in the control panels of all users that enables...

Is MS-FrontPage extensions supported on your servers?

Yes. We enable Frontpage extensions on all accounts.